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GQueues for Gmail
The GQueues for Gmail Chrome Extension allows you to easily turn emails into tasks.
- Video Overview
- Install the Extension
- Create Tasks
- Associate Emails
- View Attached Emails
- Configure Settings
- Refresh Account Data
- Reauthorize Access
- Use with the Preview Pane
- Use with Multiple Accounts
Install the Extension
The GQueues for Gmail Chrome Extension is available only for GQueues users with a paid subscription or free trial account.
Click the button below to install the extension on Chrome.
You can also go to the GQueues for Gmail listing in the Chrome Web Store to install.
When prompted, click Add.
Once installed, a new Create Task button will appear in Gmail. (You may need to refresh the Gmail web page after initial install.)
To turn an email into a task click the new Create Task button that appears when you are viewing an email.
The email subject is automatically inserted as the task description.
Modify and add the necessary information for the task and click the Create Task button.
There are two ways to associate an email with a new task.
Link to this email - This option inserts a link to the email into the notes of the task. When you view the task in GQueues, you can click the link which will open up the actual email thread in Gmail.
Attach this email - This option attaches a copy of the email (and any email attachments) to the task itself. This option is ideal when you are sharing the task or assigning it to someone else. Since others don't have access to your email account, by attaching a copy of the email to the task you allow others to see the email directly inside GQueues.
The first time you click Attach this email you will be prompted to authorize GQueues to access Gmail and Google Drive so that it can save and attach emails to tasks.
You can set the default way to associate an email with a task by configuring the extension settings.
View Attached Emails
When your create a task using the Attach this email option a copy of the email is attached to the task.
Click the attachment to view the email directly inside of GQueues.
To configure the extension settings click on the Create Task button and then on the gear button at the top right of the popup window.
Here you can choose defaults for the extension, toggle the keyboard shortcut, or disconnect your account.
Refresh Account Data
The extension periodically syncs with your GQueues account in the background to ensure it is using the most current list of queues, tags and assignees.
If recent changes were made in your account that are not appearing in the extension you can click the Refresh button to force a sync and see the latest data.
If GQueues has lost access to your Gmail account you can re-authorize access to get things working again.
Go to the extension settings by clicking on the Create Task button and then on the gear button at the top right of the popup window.
Click on the Reauthorize Gmail Access button and a window will appear where you can grant access.
Once you have reauthorized access you should be able to create tasks from emails again.
Use with the Preview Pane
If you use the Preview Pane Lab for Gmail the Create Task button does not appear while previewing an email.
When you want to create a task out of an email, hold the shift key down and click the email in the left pane.
This will open the email in a popup window and you can then click the Create Task button.
Use with Multiple Accounts
The GQueues for Gmail Extension can only be linked to one GQueues account.
If you login to multiple Gmail accounts at the same time, in the same browser window, the extension will only work with the email account to which it is linked.
If you have multiple Gmail accounts that are connected to respective GQueues accounts, you may wish to use the extension with each account.
To handle this situation you can setup Chrome Profiles, which will allow you to install the extension for each account.
With Chrome Profiles you get a completely separate browsing environment for each user you add. Extensions, bookmarks, logins, settings and browsing history are maintained separately for each user, making it easy to login to multiple accounts at once without collisions.
Once you have separate profiles for each of your accounts, you can install the extension on each profile and it will link to the correct GQueues account.